What makes a competent communicator? Home About competency

About Us

We are Sue Dewhurst and Liam FitzPatrick. We share an interest in professional development for internal communicators and we carried out the research and developed the framework together.

Please contact either of us if you have any questions about the framework. We are also available for consultancy if you would like help with implementing the framework in your organisation, or with developing the competence of your internal communications team.

Sue Dewhurst            email   sue@thesdgroup.co.uk
Telephone +44 (0) 1746 783791
Mobile +44 (0) 7765 220855
Liam FitzPatrick         email   lfitzpatrick@agendacomms.com
Mobile: +44 (0) 7881 841 355

Using The Framework

If you are an internal communications professional, the competency framework is freely available on this site for you to use as you wish. We only ask that you clearly and visibly reference Sue Dewhurst and Liam FitzPatrick as the source, whenever you use it.

If you are an internal communications consultant, please do not use this framework for commercial purposes. We’re sure you will appreciate that we invested a lot of time and effort in developing the framework and carrying out the research behind it, and retain the rights to it as our intellectual property.